Word from the president
During the 2 years of the global pandemic, survival and resilience, TOP Madagascar has not stopped working to support its members, in partnership with its partners.
TOP Madagascar has been on all fronts: development of a mitigation plan, implementation of health protocols for the tourism sector, public-private dialogue, private-private dialogue, training, workshops.
TOP Madagascar has benefited from the Mandrisika program where it has been able to offer a new showcase for its members through this new website. The objective of this project is to improve the visibility and the communication of our association towards the members, the partners and the general public. This site is now our first tool, and has the ambition to be the referencement par excellence of Malagasy professional tour operators members on the international market.
We would like to thank the Ministry of Tourism, Mr. Minister Joel Randriamandranto, the team of the Mandrisika program via the EDBM and the Project PIC 2.2.
We hope that our new site contributes to the influence of each member in this period of recovery.
I wish a good recovery to all!
Angelo Pierre Rakotonirina
Charmain
Director of Madagascar Explorer
M. Angelo Pierre Rakotonirina
(Madagascar Explorer)
Mme Noëlla Rasolomanana
(Diahnay Tours)
M. Eric Petitjean
(Cocolodge Tour Operateur)
M. José Randriamampionona
(MadaBest Trip)
Mme Hary Avoniaina Andriantsisosotra
(ArcadiaTravel)
M. Haja Tiana Rakotomalala
(Azur Services Tours)
Mme Hanta Andrianirina
(Alexandra Travel)
Mme Mi Rakotondrahova
(Aventour)
Mme Christiane Raoelina
(Discover Mada)
M. Hoby Randimbialison
(8th Continent Expeditions)
M. Hery Ralison Andriamparany
(Lemuria Tours)
M. Théophile Randrianarijaona
(Madagascar Airtours)
M. Helinirina Raharomanana
(Madagascar Circuits Tours)
Ms Sylvia Rajaonalimanana
(Executive Manager)
Operation of the association
- 1 general meeting per year
-
A board of administrators, composed of a restricted office,
regional vice-presidents, administrators -
An executive team : Sylvia Rajaonalimanana, Executive Director
Reception desk : Ivato International Airport
14 Panels :
- Training
- Institutional Communication and Public Relations
- Internal communication & reporting
- Relations with Guides and Protected Areas, Conservation and Environment
- Relationship with the car rental company
- Label PRO and international relations through associations
- Hotel Relations
- Relations with Airline Companies
- Eductours (internal)
- National tourism
- International trade fairs
- National fairs and exhibitions, roadshow
- Quality control and code of conduct follow-up
- Membership
Representation
Our missions
ECONOMIC and SUSTAINABLE DEVELOPMENT of members
Promote of PROFESSIONALISM and ETHICS
Participate in the development of Malagasy tourism
Promote Madagascar as a destination
Our Values
Commitment until the end of your journey... !
Tourism that respects ecological, economic and socio-cultural balances
To clients : professional performance with integrity and honesty; respect and treatment of all individuals equally and with dignity
Towards colleagues : prohibition to denigrate, to seek a commercial advantage at the expense of a colleague
Members who are ambassadors of the country and its tourism industry, and who represent the profession and the institutions concerned with dignity.
Our Activities
Code of Ethics & Commitments
In their professional practice, the members of the association TOP Madagascar take care to privilege a tourism respectful of the ecological, economic and sociocultural balances, to involve the local populations, and to contribute to the economic development.
The members of TOP Madagascar are committed to work with competence and professionalism, honesty and integrity towards the customers, in all the services they have to provide.
Members of TOP Madagascar are committed to respecting a healthy competitive climate, while showing solidarity with their colleagues.
The members of TOP Madagascar commit themselves to the strict respect of the contracts and conventions set up with the partners.
TOP members are the ambassadors of Madagascar and the Malagasy tourism industry, as such, they must act accordingly.
TOP Madagascar encourages its members to comply with the rules of their membership and to respect the decorum during professional discussions
For the proper application of this Code, all powers have been granted to the Ethics Committee.
Our Partners
